Frequently Asked Questions

WHY SHOULD I GET MY TRANSMISSION SERVICED REGULARLY?
Your transmission should be serviced every 30,000 to 40,000 kilometer.  Today’s vehicles are built lighter for fuel efficiency.  If your oil starts breaking down, it cannot do the job that it was built for.  By getting your transmission serviced regularly, you could save yourself costly repairs.

HOW DO I CHECK MY TRANSMISSION FLUID?
The majority of transmissions are checked with the vehicle running and in park.  Dodge transmissions must be checked in neutral and Honda’s must be checked with the engine off.  The level of the fluid should be between the bottom and the top of the checker board on the dipstick.  Some of the newer vehicles have no dipstick and must be checked on a hoist .

WHY CAN’T I JUST GET IT FLUSHED?
If you only get your transmission flushed, not changing the pan gasket and filter,  you have clean oil going through a dirty filter and have defeated the purpose of a service.  Also, when we change the filter we cut it open so we can see if anything in your transmission is starting to wear.    We also, check the cooler line fittings, to ensure they are secure and not leaking.

HOW CAN I TELL IF I HAVE A TRANSMISSION PROBLEM?
When your transmission starts to feel different or act different you will usually notice it.  Sometimes the transmission will rev up during a shift of in a particular gear.  Another symptom is it will be missing one or more gears.  Sometimes it can make weird noise that you haven’t heard before and sometimes it will leak.  Electronic transmissions which include most cars from 1993 and on are computer controlled.  A light may come on in the dash.  We will then have to do a computer scan to determine if the problem is mechanical, computer or electrical.  It could me something as simple as a fuse or sensor.

WHAT IS A COMPUTER SCAN?
To do a computer scan we hook up our diagnostic scanner to the vehicle’s diagnostic link and scan for any trouble codes.  The codes are usually stored in the computer’s memory and can help us determine what is   going wrong with your transmission . It also determines if the problem is computer, electrical or mechanical.

Contact Information

598 Chilcotin Rd
Kamloops, BC V2H 1G5
Tel. (250) 374-6284
Open 8am-5pm Mon-Fri

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